anchalgupta123
surbhi saxena Staff answered 4 years ago
Microsoft Dynamics 365 Sales brings to you all the functionality needed to support a sales process from lead acquisition to closure. D365 Sales is designed to support automation of the sales process from lead acquisition to close of sales. having a sales partner in an organization is very important as it deals with many activities and provides different functions such as sales management, account management, pipeline management, reports and dashboards, cross-platform integration, and many other things.
As leads are identified and qualified the system enables you to create an Account, Contacts, and convert them into Opportunities. Progress on the lead, including all communications, and development stages can be tracked to a point of converting them into an Order. You can also generate an Invoice, or integrate with one of the ERP systems, e.g. Dynamics 365 Finance or Dynamics 365 Business Central, to generate invoices. Microsoft Dynamics 365 Sales is a model-driven app that is built on the Common Data Service platform.